Maintenance, Customer Service and Policies for Our Residents

Please contact the MMHA Customer Service/Work Order Office for all repair requests. Calls will be answered on a first-come, first-served basis.

Work Order/Maintenance Repair Hot Line

330-725-7531 (during business hours)
800-461-1341 (after hours)

Hours of Operation

Normal Requests: Monday through Friday - 8:00 a.m. to 4:30 p.m.
After Hours Emergency Requests: 4:30 p.m. to 8:00 a.m. - Weekdays
24 Hours - Holidays and Weekends

Information Needed

When placing a maintenance request, please be prepared to offer the following information:

Telephone number
Do you have a pet?
Short description of the problem or service request.
(Please be as specific as possible.)

Important Information

If you are deaf, hard-of-hearing or speech impaired, email us at